Can't find your answer here? Email info@graceheld.com. We typically reply within 2 business days.
Shipping
How much does US shipping cost?
Shipping is charged at flat rates at checkout. US standard shipping is $4.99–$8.00 depending on the product ($13.99 for Alaska, Hawaii, and Puerto Rico), and express shipping is $15.00. Mugs ship at a $7.29 flat rate within the US.
Do you offer any discounts?
Yes! Join our email list and get 10% off your first order with code WELCOME10, plus our free ebook, Letters for the Long Middle.
How long will my order take to arrive?
Every physical item is printed to order just for you, so there's a short production window before it ships. On average, orders arrive 10–14 days after they're placed and processed. Some arrive a few days sooner and others a few days later, depending on the item and the print partner making it. You'll receive tracking by email as soon as your order is on its way.
The While I Wait journal
What is While I Wait?
A 30-day prayer journal for women in seasons of waiting — through uncertainty, transition, healing and unanswered prayer. Each day includes a key Bible verse, a devotional reflection, guided journaling prompts, a truth to carry with you, and a simple practice. See the journal.
Who is it for?
Anyone who is waiting on something: the job offer, the diagnosis, the apology, the answer to prayer that still hasn't come. It was written for women in seasons of waiting and for anyone learning to trust God between the prayer and the answer.
Which format should I choose?
Digital Interactive PDF if you want instant access and flexible use (type into it or print at home). Paperback if you want an affordable printed book — a 6×9 perfect-bound journal printed to order just for you. Spiral-Bound for the most comfortable daily writing, since it lies flat.
Can I actually write in the digital PDF?
Yes. The Digital PDF has fillable fields, so you can click on the page and type in any standard PDF reader (Preview, Adobe Acrobat, Chrome and others). You can also print any or all of it and write by hand, or use an app like GoodNotes or Notability to handwrite on a tablet.
How do I receive the digital PDF?
It's delivered instantly by email and is also available on your order status page right after purchase. No physical product is shipped.
How is the spiral-bound edition made and shipped?
Each spiral-bound journal is printed to order, so there's a short production window before it ships. You'll receive tracking by email as soon as it's on its way.
Will this journal fix my situation?
While I Wait is a guided space for Scripture, reflection and honest prayer during a season of waiting. It isn't a guarantee of a particular outcome, and it isn't a substitute for professional counseling or medical care if you need it.
Apparel, mugs & gifts
How are your shirts, mugs and blankets made?
Each item is made to order just for you by one of our trusted print partners.
How do I choose my size?
Most apparel pages include a size chart in the product description. If you don't see one or you're between sizes, email us before you order and we'll help.